Vivollo — Changelog https://vivollo.com/changelog Every release, improvement and fix to Vivollo — what shipped, when, and why it matters. en Conversation Intelligence: understand what every customer is really asking https://vivollo.com/changelog#conversation-intelligence https://vivollo.com/changelog#conversation-intelligence Insights now classifies every conversation across the dimensions that matter, lets you drill into any segment, and turns recurring blind spots into knowledge-base drafts. Tue, 23 Jun 2026 00:00:00 GMT Commerce, deeper: WooCommerce, live catalog and precise filtering https://vivollo.com/changelog#commerce-woocommerce https://vivollo.com/changelog#commerce-woocommerce WooCommerce joins Shopify, Ticimax and Trendyol — with live catalog and order actions — and the agent can now filter your catalog by what matters, not just keywords. Mon, 15 Jun 2026 00:00:00 GMT Vision: the agent can see customer photos https://vivollo.com/changelog#vision https://vivollo.com/changelog#vision When a customer sends a photo, the agent actually looks at it — so 'do you have this?' or a snapshot of the problem just works. Wed, 03 Jun 2026 00:00:00 GMT Guardrails: keep every answer safe, on-brand and on-topic https://vivollo.com/changelog#guardrails https://vivollo.com/changelog#guardrails Layered safety checks on what comes in and what goes out — pattern, PII redaction, prompt-injection and LLM-based — so your agent stays compliant and on-message. Sun, 22 Feb 2026 00:00:00 GMT Live handoff: pass the conversation to a human — with the full story https://vivollo.com/changelog#live-handoff https://vivollo.com/changelog#live-handoff When a moment needs a person, the agent escalates and your teammate picks up with the entire context already in hand — history, memory, customer and journey. Mon, 19 Jan 2026 00:00:00 GMT Auto-translate: reply in every customer's language https://vivollo.com/changelog#auto-translate https://vivollo.com/changelog#auto-translate Flip one switch on a Send Message step and your agent detects each visitor's language and answers in it — no separate flows per market. Sun, 04 Jan 2026 00:00:00 GMT Meet Vivollo: one agentic AI for every customer conversation https://vivollo.com/changelog#meet-vivollo https://vivollo.com/changelog#meet-vivollo Where it all begins — an agentic assistant that holds real conversations across your channels, acts with tools, and is composed on a visual canvas. No code required. Sun, 01 Jun 2025 00:00:00 GMT