https://vivollo.com/changelog Every release, improvement and fix to Vivollo — what shipped, when, and why it matters. en https://vivollo.com/changelog#assistant-in-fields https://vivollo.com/changelog#assistant-in-fields Tone, facts, guidance and procedures are separate fields now, a linter catches instructions that name tools you don't have, and replies are assembled before they are sent. Mon, 14 Sep 2026 00:00:00 GMT https://vivollo.com/changelog#a-panel-that-keeps-up https://vivollo.com/changelog#a-panel-that-keeps-up A new layout, a reworked flow editor, every list a proper table you can sort and filter — and the whole panel in English and Turkish. Sat, 12 Sep 2026 00:00:00 GMT https://vivollo.com/changelog#connect-your-store https://vivollo.com/changelog#connect-your-store Shopify, WooCommerce, Ticimax and Trendyol connect as stores now — the assistant searches your live catalogue, checks orders, and shows products as cards in the chat. Fri, 11 Sep 2026 00:00:00 GMT https://vivollo.com/changelog#knowledge-in-one-place https://vivollo.com/changelog#knowledge-in-one-place A rebuilt Knowledge area with folders, drafts and sources side by side — and a list of the questions your assistant couldn't answer, each with a draft. Mon, 07 Sep 2026 00:00:00 GMT https://vivollo.com/changelog#ask-customers-how-it-went https://vivollo.com/changelog#ask-customers-how-it-went Build a short satisfaction survey, publish it, and have it sent when a conversation is resolved — on the web, WhatsApp, Instagram or by email. Sat, 05 Sep 2026 00:00:00 GMT https://vivollo.com/changelog#new-chat-widget https://vivollo.com/changelog#new-chat-widget A redesigned widget that takes its look from your page, shows products and files properly, behaves on phones, and speaks nine more languages. Thu, 03 Sep 2026 00:00:00 GMT https://vivollo.com/changelog#live-collections-and-pagination https://vivollo.com/changelog#live-collections-and-pagination Product and API results now flow into paginated choices and WhatsApp carousels, with clearer language and inbox context. Wed, 26 Aug 2026 00:00:00 GMT https://vivollo.com/changelog#conversation-intelligence https://vivollo.com/changelog#conversation-intelligence Insights now classifies every conversation across the dimensions that matter, lets you drill into any segment, and turns recurring blind spots into knowledge-base drafts. Tue, 23 Jun 2026 00:00:00 GMT https://vivollo.com/changelog#commerce-woocommerce https://vivollo.com/changelog#commerce-woocommerce WooCommerce joins Shopify, Ticimax and Trendyol — with live catalog and order actions — and the agent can now filter your catalog by what matters, not just keywords. Mon, 15 Jun 2026 00:00:00 GMT https://vivollo.com/changelog#vision https://vivollo.com/changelog#vision When a customer sends a photo, the agent actually looks at it — so 'do you have this?' or a snapshot of the problem just works. Wed, 03 Jun 2026 00:00:00 GMT https://vivollo.com/changelog#guardrails https://vivollo.com/changelog#guardrails Layered safety checks on what comes in and what goes out — pattern, PII redaction, prompt-injection and LLM-based — so your agent stays compliant and on-message. Sun, 22 Feb 2026 00:00:00 GMT https://vivollo.com/changelog#live-handoff https://vivollo.com/changelog#live-handoff When a moment needs a person, the agent escalates and your teammate picks up with the entire context already in hand — history, memory, customer and journey. Mon, 19 Jan 2026 00:00:00 GMT https://vivollo.com/changelog#auto-translate https://vivollo.com/changelog#auto-translate Flip one switch on a Send Message step and your agent detects each visitor's language and answers in it — no separate flows per market. Sun, 04 Jan 2026 00:00:00 GMT https://vivollo.com/changelog#meet-vivollo https://vivollo.com/changelog#meet-vivollo Where it all begins — an agentic assistant that holds real conversations across your channels, acts with tools, and is composed on a visual canvas. No code required. Sun, 01 Jun 2025 00:00:00 GMT