Vivollo
Demo

The AI agent that finds the order, fixes the problem and closes the sale.

Works on WhatsApp, Instagram and your website, and hands the conversation to your team with full context when it should.

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Elif Kaya·WhatsAppOpen
Elif Kaya11:52Hi, can I change the delivery address before my order ships?
Vivollo Assistant11:52Of course — it's still being prepared, so I can. What's the new address?
Elif Kaya11:53112/4 Bağdat Ave, Kadıköy

Tools used

  • get_order · #10533→preparing
  • update_address→confirmed
Vivollo Assistant11:53Updated; it will go to the new address and ships tomorrow.
Reply as Vivollo…

Real customers, real numbers

Read the stories
72%
of conversations resolve without an agent

Turna · travel

66%
of conversations close without a human

İnce Topuk · fashion

38%
of chats become qualified leads

DüğünBuketi · weddings

Trusted by teams that talk to customers all day

  • ödeal
  • düğünbuketi
  • CeyBer
  • tazeçiçek
  • Turna
  • Yolcu360
  • Tahta
  • Nasodren

A bot deflects. Vivollo acts.

Same question, two answers: a canned-answer FAQ bot, and Vivollo connected to your systems.

Canned-answer bot
Hi, where is my order #10482?
To check your order status, please sign in to your account and open the My Orders page.
Is there anything else I can help with?
Customer still waiting
Vivollo
Hi, where is my order #10482?
  • get_order · #10482→shipped
It shipped this morning and arrives Thursday — here is your tracking link.
Resolved in 8s · no agent needed

  1. Understand intent

    Reads what the customer actually wants — in any language, across any channel.

  2. Gather context

    Pulls live order data, searches your catalog and docs, and recalls the customer.

  3. Take action

    Answers, recommends, updates the order — or hands off to your team with full context when it matters.

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The channel changes. The agent doesn't.

Inbox, knowledge, flows and insights — four screens, the same agent.

Unified Inbox

WhatsApp, Instagram, web and your store in one inbox; context travels with the customer.

WhatsApp1,204 chats this weekConnected
InstagramDMs + commentsConnected
Messengersynced 2m agoConnected
Web widgetstreaming · liveConnected
+21 more integrations
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Knowledge Engine

Answers come from your site, your docs and your catalog — with the source attached.

What's your return window?
You can return any item within 30 days of delivery — free for orders over ₺500.
Grounded in
yoursite.com/returns98%
return-policy.pdf91%

Every answer is sourced from your real content — no hallucinations.

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Flow Builder

Build scenarios without code; 27+ blocks, live in days.

New message
Ask AI · detect intent
Look up order
Send reply · resolve

Drag-and-drop canvas · 27+ blocks · live in days, no code.

See the feature

Conversation Intelligence

Finds what customers ask and cannot get answered, and suggests the knowledge-base entry.

What to fix · knowledge gaps

Bulk / wholesale pricing
14 asks · not in your KB
Returns after 30 days
9 asks · partial answer
Do you ship to Cyprus?
6 asks · not in your KB
See the feature

White-Glove Launch

You don't get a dashboard. You get a launch team.

We study your business, learn from your best agents, and build your AI for you — A→Z. Here's the blueprint we draw before you go live.

See how it works
  1. A

    Blueprint

    We design and build your flows from scratch — no blank canvas.

  2. B

    Conversation DNA

    Already on Zendesk, Intercom or Connexease? We learn from your past chats.

  3. C

    Deep Brand Scan

    No history? We research your whole digital footprint and train on it.

  4. Your agentassembled · trainedlive in ~5 days

Loved by teams that switched to one agent.

All stories
turna.com

72% of requests resolve without an agent

“72% of our tickets get resolved without an agent — Vivollo answers in the traveler's own language and hands back a secure link to change the ticket. We only see the cases that truly need a person now.”

Head of Customer Experience

dugunbuketi.com

38% of chats become qualified leads

“With Vivollo, we manage requests from WhatsApp, Instagram and our website faster, all in one place, and answer couples' questions about venues, packages, pricing and availability in real time. So instead of losing time on repetitive questions, our team can focus on the inquiries with real potential to convert into sales.”

Seda Markoç · Sales Manager

tahtaapp.com
“With Vivollo, we can answer messages from students and parents at Tahta around the clock. A large share of information requests get resolved without ever needing a live agent, and our team now focuses only on the conversations that truly need a human touch.”

Alpaslan Beyazıt Osman · Co-Founder

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Pay for conversations, not seats.

One price that grows with your volume — every plan includes the full agent on every channel. No per-seat math.

save ~10%
Free
$0/mo

100 conversations

Starter
$0/mo

500 conversations

popular
Growth
$0/mo

2,000 conversations

Business
$0/mo

5,000 conversations

Enterprise
Custom

Talk to sales

From free to 100k conversations a month · add-ons for Collections, Conversation Intelligence and Visual AI.

Request a demoSee all 10 plans

Security and compliance on by default

  • KVKK
  • GDPR
  • PII redaction
  • Isolated data per customer

Frequently asked questions

Short answers to the questions we hear most; ask our team the rest and we'll walk you through it.

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Ready to meet your AI agent?

Book a demo and we'll build a working agent on your real data — across WhatsApp, Instagram and your website. Live in days.

Request a demo