Vivollo
Demo

The AI agent that finds the order, fixes the problem and closes the sale.

Works on WhatsApp, Instagram and your website, and hands the conversation to your team with full context when it should.

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Elif KayaWhatsAppOpen
Elif Kaya11:52Hi, can I change the delivery address before my order ships?
Vivollo Assistant11:52Of course — it's still being prepared, so I can. What's the new address?
Elif Kaya11:53112/4 Bağdat Ave, Kadıköy

Tools used

  • get_order · #10533preparing
  • update_addressconfirmed
Vivollo Assistant11:53Updated; it will go to the new address and ships tomorrow.
Reply as Vivollo…

Real customers, real numbers

Read the stories
of conversations resolve without an agent
72%
Turna · travel
of conversations close without a human
66%
İnce Topuk · fashion
of chats become qualified leads
38%
DüğünBuketi · weddings

Trusted by teams that talk to customers all day

  • ödeal
  • düğünbuketi
  • CeyBer
  • tazeçiçek
  • Turna
  • Yolcu360
  • Tahta
  • Nasodren

A bot deflects. Vivollo acts.

Same question, two answers: a canned-answer FAQ bot, and Vivollo connected to your systems.

Canned-answer bot
Hi, where is my order #10482?
To check your order status, please sign in to your account and open the My Orders page.
Is there anything else I can help with?
Customer still waiting
Vivollo
Hi, where is my order #10482?
  • get_order · #10482→shipped
It shipped this morning and arrives Thursday — here is your tracking link.
Resolved in 8s · no agent needed

  1. Understand intent

    Reads what the customer actually wants — in any language, across any channel.

  2. Gather context

    Pulls live order data, searches your catalog and docs, and recalls the customer.

  3. Take action

    Answers, recommends, updates the order — or hands off to your team with full context when it matters.

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The channel changes. The agent doesn't.

Inbox, knowledge, flows and insights — four screens, the same agent.

Unified Inbox

WhatsApp, Instagram, web and your store in one inbox; context travels with the customer.

WhatsApp1,204 chats this weekConnected
InstagramDMs + commentsConnected
Messengersynced 2m agoConnected
Web widgetstreaming · liveConnected
+21 more integrations
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Knowledge Engine

Answers come from your site, your docs and your catalog — with the source attached.

What's your return window?
You can return any item within 30 days of delivery — free for orders over ₺500.
Grounded in
yoursite.com/returns98%
return-policy.pdf91%

Every answer is sourced from your real content — no hallucinations.

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Flow Builder

Build scenarios without code; 27+ blocks, live in days.

New message
Ask AI · detect intent
Look up order
Send reply · resolve

Drag-and-drop canvas · 27+ blocks · live in days, no code.

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Conversation Intelligence

Finds what customers ask and cannot get answered, and suggests the knowledge-base entry.

What to fix · knowledge gaps

Bulk / wholesale pricing
14 asks · not in your KB
Returns after 30 days
9 asks · partial answer
Do you ship to Cyprus?
6 asks · not in your KB
See the feature

White-Glove Launch

You don't get a dashboard. You get a launch team.

We study your business, learn from your best agents, and build your AI for you — A→Z. Here's the blueprint we draw before you go live.

See how it works
  1. A

    Blueprint

    We design and build your flows from scratch — no blank canvas.

  2. B

    Conversation DNA

    Already on Grispi, Connexease or Zendesk? We learn from your past chats.

  3. C

    Deep Brand Scan

    No history? We research your whole digital footprint and train on it.

  4. Your agentassembled · trainedlive in ~5 days

Loved by teams that switched to one agent.

All stories
turna.com

72% of requests resolve without an agent

“72% of our tickets get resolved without an agent — Vivollo answers in the traveler's own language and hands back a secure link to change the ticket. We only see the cases that truly need a person now.”

Head of Customer Experience

dugunbuketi.com

38% of chats become qualified leads

“With Vivollo, we manage requests from WhatsApp, Instagram and our website faster, all in one place, and answer couples' questions about venues, packages, pricing and availability in real time. So instead of losing time on repetitive questions, our team can focus on the inquiries with real potential to convert into sales.”

Seda Markoç · Sales Manager

tahtaapp.com
“With Vivollo, we can answer messages from students and parents at Tahta around the clock. A large share of information requests get resolved without ever needing a live agent, and our team now focuses only on the conversations that truly need a human touch.”

Alpaslan Beyazıt Osman · Co-Founder

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Priced by the AI conversations you need.

Conversations your team handles on its own are free, and a spending ceiling puts a limit on every bill.

  • Free

    Live chat on your website. No AI.

    $0/mo

    AI not included

  • Core

    Round-the-clock customer support with AI.

    From$109.00/mo

    500 AI conversations a month

  • Pro

    Sell in the chat and see what customers ask.

    From$219.70/mo

    1,000 AI conversations a month

  • Enterprise

    High volume, higher limits and terms agreed with you.

    From$1,528.30/mo

    10,000 AI conversations a month

An AI conversation is one your assistant replied to at least once, counted once on any channel.

Prices are per month, in US dollars and excluding VAT. Billed annually, paid plans cost 20% less.

Request a demoCompare plans and prices

Security and compliance on by default

  • KVKK
  • GDPR
  • PII redaction
  • Isolated data per customer

Frequently asked questions

Short answers to the questions we hear most; ask our team the rest and we'll walk you through it.

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Ready to meet your AI agent?

Book a demo and we'll build a working agent on your real data — across WhatsApp, Instagram and your website. Live in days.

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