Write once. Reply in every language.
Flip one toggle on a Send Message step and Vivollo detects each visitor's language from their messages, then translates your replies into it. You author in your own language; one flow serves every market — no duplicate flows, no extra setup.
Auto-detect · translate replies · one flow · every market
You write once. Every visitor reads it in their own language.
It knows their language
Vivollo reads the visitor's own messages to detect their language — no menu, no 'press 2 for English'. The customer just writes how they always write, and the agent meets them there.
- from their messages
- no language menu
- per-visitor
- switches mid-chat
You write in one language
Author your flow once, in your own language. Vivollo translates each reply into the visitor's language on the way out — turn the toggle off and messages send exactly as written.
- author once
- translated on send
- toggle per step
- off = verbatim
One flow, every market
A visitor in English, the next in German, the next in Turkish — all served by the same flow. No per-language branches to build or maintain, and language becomes a breakdown dimension in Insights.
- one flowall markets
- no per-language branches
- tier-gated
- language in Insights
How one flow speaks every language
From your words to theirs
Auto-translate sits on the Send Message step — switched on, it works on every reply without changing your flow.
- 01
Turn it on
Enable auto-translate on any Send Message step — no other change to your flow.
- 02
Detect the language
Vivollo reads the visitor's messages and detects the language they're writing in.
- 03
Translate the reply
Your reply, authored once, is translated into the visitor's language as it sends.
- 04
Serve every market
The same flow greets every visitor in their own language — no duplicates to maintain.
Pairs with Insights, where language is a breakdown dimension across your conversations.
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