Free
Live chat on your website.
AI not included
- Unlimited team conversations
- 1 team member
What's included
- Web chat widget
- 1 flow of up to 10 steps
- Unlimited customers
Plans and pricing
Your price depends on how many AI conversations you need each month.
Billing cycle
MonthlyAnnual20% off
AI conversations per month
5001,0002,0005,00010,00015,00020,00030,00050,000100,000
A conversation counts when your assistant replies to it. Team-only conversations are free. How we count
Plans
Core
Round-the-clock customer support with AI.
Billed monthly
- 2,000 AI conversations a month
- +$0.16 per extra conversation
- 3 team members
What's included
- 3 channels
- AI assistant
- Knowledge base
- Live Translate
- API and webhooks
Pro
Sell in chat and see what customers ask.
Billed monthly
- 2,000 AI conversations a month
- +$0.21 per extra conversation
- 10 team members
Everything in Core, plus
- 10 channels
- Commerce, 2 connected stores
- Visual AI
- Insights
- AI Guardrails
Enterprise
Higher limits and terms agreed with you.
Starts at 10,000 a month
- 10,000 AI conversations a month
- +$0.20 per extra conversation
- Unlimited team members
Everything in Pro, plus
- Unlimited channels
- SSO, SLA and custom limits on request
Prices in US dollars, excluding VAT.
Your assistant pauses at 120% of your allowance. Nothing past that is billed.
Security and compliance on every plan
- KVKK
- GDPR
- PII redaction
- Isolated data per customer
Trusted by teams that talk to customers all day
Go live on your own or with our team.
Set it up yourself
Connect your channels, add what the assistant should know and build flows without code.
We launch it with you
Our team builds and trains your assistant with you. Available on every paid plan.
Compare plans
| Feature | Free$0/mo | Core$249.00/mo | Pro$323.70/mo | EnterpriseFrom $1,528.30/mo |
|---|---|---|---|---|
| AI conversations | ||||
| AI conversations a month | Not included | 2,000 a month | 2,000 a month | From 10,000 |
| Extra AI conversation | Not included | $0.16 each | $0.21 each | $0.20 each |
| Spending ceiling | Not included | Pauses at 2,400 | Pauses at 2,400 | Pauses at 12,000 |
| Conversations your team answers | Unlimited (fair use) | Unlimited | Unlimited | Unlimited |
| Team and channels | ||||
| Team members | 1 | 3 | 10 | Unlimited |
| Extra teammate | Not included | $15.00 a month | $15.00 a month | Not needed |
| AI assistants (Agentic AI) | Not included | 2 | 5 | 20 |
| Channels (Unified Inbox) | Web widget only | 3 | 10 | Unlimited |
| Key features | ||||
| Commerce, connected stores | Not included | Not included | 2 | 10 |
| Visual AI | Not included | Not included | Included | Included |
| Conversation analyses a month (Conversation Intelligence) | Not included | Not included | 2,000 a month | From 10,000 |
| AI assistant | ||||
| Flows (Flow Builder) | 1 | 5 | 20 | 100 |
| Steps per flow | 10 | 100 | 500 | Unlimited |
| Live Translate | Not included | Included | Included | Included |
| Channels and inbox | ||||
| Live Handoff | Not included | Included | Included | Included |
| Remove branding | Not included | Included | Included | Included |
| Knowledge | ||||
| Knowledge collections (Knowledge Engine) | Not included | 3 | 10 | 50 |
| Documents | Not included | 2,000 | 10,000 | 100,000 |
| Sources | Not included | 3 | 10 | 50 |
| Storage | Not included | 512 MB | 5 GB | 50 GB |
| Result reranking | Not included | Included | Included | Included |
| Safety | ||||
| Guardrails | Not included | 5 | 20 | Unlimited |
| AI Guardrails | Not included | Not included | Included | Included |
| Developers | ||||
| API keys | Not included | 1 | 5 | 20 |
| Webhooks | Not included | 1 | 10 | 50 |
| Metafield definitions | 5 | 50 | 300 | 1,000 |
| Customers | Unlimited | Unlimited | Unlimited | Unlimited |
| Security and governance | ||||
| SSO (single sign-on) | Not included | Not included | Not included | On request |
| SLA and a named success manager | Not included | Not included | Not included | On request |
| Custom limits | Not included | Not included | Not included | On request |
| Launch | ||||
| White-Glove Launch | Not included | Available | Available | Available |
Plan
CoreProEnterprise
| AI conversations a month | Core | Pro | Enterprise |
|---|---|---|---|
| 500 | $109.00/mo$1,046.40/yr$0.28 extra | Not sold | Not sold |
| 1,000 | $169.00/mo$1,622.40/yr$0.22 extra | $219.70/mo$2,109.12/yr$0.28 extra | Not sold |
| 2,000your selection | $249.00/mo$2,390.40/yr$0.16 extra | $323.70/mo$3,107.52/yr$0.21 extra | Not sold |
| 5,000 | $499.00/mo$4,790.40/yr$0.13 extra | $648.70/mo$6,227.52/yr$0.17 extra | Not sold |
| 10,000 | $899.00/mo$8,630.40/yr$0.12 extra | $1,168.70/mo$11,219.52/yr$0.15 extra | $1,528.30/mo$14,671.68/yr$0.20 extra |
| 15,000 | $1,299.00/mo$12,470.40/yr$0.11 extra | $1,688.70/mo$16,211.52/yr$0.15 extra | $2,208.30/mo$21,199.68/yr$0.19 extra |
| 20,000 | $1,699.00/mo$16,310.40/yr$0.11 extra | $2,208.70/mo$21,203.52/yr$0.14 extra | $2,888.30/mo$27,727.68/yr$0.19 extra |
| 30,000 | $2,499.00/mo$23,990.40/yr$0.11 extra | $3,248.70/mo$31,187.52/yr$0.14 extra | $4,248.30/mo$40,783.68/yr$0.18 extra |
| 50,000 | $3,799.00/mo$36,470.40/yr$0.10 extra | $4,938.70/mo$47,411.52/yr$0.13 extra | $6,458.30/mo$61,999.68/yr$0.17 extra |
| 100,000 | $6,499.00/mo$62,390.40/yr$0.09 extra | $8,448.70/mo$81,107.52/yr$0.11 extra | $11,048.30/mo$106,063.68/yr$0.14 extra |
Free costs $0 and has no AI, at every volume.
Questions about pricing
A conversation your assistant replied to, counted once at its first reply on any channel. Long conversations count again every 50 messages, and a resolved conversation that reopens counts as new.
No, on any plan and with no limit. Handing a conversation to your team, messages after your team takes over, internal notes and tool runs don't count either.
We email owners and admins at 80% and 100%. Extra AI conversations cost your plan's price up to 120%, where your assistant pauses until the next period or an upgrade. Your team keeps answering, and we never upgrade you ourselves.
Free includes 1 team member, Core 3 and Pro 10; Enterprise has no limit. Each extra teammate is $15.00 a month, and your AI assistant never takes a seat.
You pay for the year up front and save 20%. AI conversations are still counted per month, and an extra one costs the same.
Live chat on your website for 1 team member, with unlimited team conversations (fair use) and no AI. A Free workspace idle for 90 days is closed after an email to the owner, who can export the data until then.
Upgrades start right away, and the unused days of your current plan become credit on your next invoice, never cash. Downgrades and cancelling take effect at the end of the billing period; cancelling moves you to Free.
Prices are in US dollars and exclude VAT, and every charge comes with an invoice. In Türkiye, contracts and invoices are in Turkish lira with 20% KDV added. Shopify App Store installs are billed through Shopify, monthly, in US dollars.
Yes. White-Glove Launch is available on every paid plan. We build your flows (Blueprint) and train your assistant on your past conversations (Conversation DNA) or your public brand content (Deep Brand Scan). Scope and timeline are set on a call.
On Enterprise, on request, together with a named success manager and custom limits. Talk to our sales team about what you need.
Not sure which plan fits?
Tell us your volume and channels, and we'll pick the plan with you.
2,000 AI conversations a monthBilled monthly