Your spreadsheet, answering customers.
Pick a Google Sheet and Vivollo reads the live row behind a customer's question, writes new rows back for leads and callback requests, and turns the Drive or Docs files you choose into knowledge your agent can quote — on WhatsApp, Instagram and your site.
Deep integration
What Vivollo does with the files you pick
Answer from a live Sheet
Order status, stock, appointment, price — read from the row in your Sheet at the moment the question is asked. Edit a cell and the next answer changes with it.
Write rows back
New leads, callback requests and form answers land in your Sheet as a new row, so the work shows up where your team already tracks it.
Docs and Drive as knowledge
Add a price list, a returns policy or a product PDF from Drive or Docs, and your agent answers from it — with its source, in the customer's language, on every channel.
Only the files you pick
You choose the files in Google's own picker. Vivollo asks for the narrowest Drive permission Google offers, covering exactly those files — the rest of your Drive stays out of reach.
Data & permissions
How we access your Google data
Stated plainly, with nothing left to infer: the permission Vivollo asks Google for, what we do with it, what we keep, and how you take it back.
Only the files you pick
You choose the files in Google's own picker. Anything you don't choose — including everything else in your Drive — stays invisible to Vivollo.
Permission requested: drive.file
- What we use it for
- Three things: reading live data from the Sheet you selected, writing rows back to that Sheet, and adding the Drive or Docs files you selected to your agent's knowledge base.
- When we access it
- Only at the moment your agent needs it to answer one of your customers. There is no background crawl and no scheduled scan of your account.
- What we store
- Access and refresh tokens, encrypted at rest in the EU (AWS Frankfurt). Sheet rows are held in a short-lived cache of about 60 seconds. Drive and Docs files you add to the knowledge base stay indexed until you remove them.
- What we never do
- We don't scan or index your Drive as a whole. We don't sell Google data or use it for advertising, and it is never used to train AI models.
Disconnecting — two ways
Both are always open to you, and neither depends on the other.
From the Vivollo panel
Go to Settings → Integrations → Google and disconnect. We delete the stored tokens and the indexed file content.
From your Google Account
You can also revoke Vivollo's access at any time under Third-party apps & services in your Google Account, independently of us.
Google Account permissionsFull detail — including what is shared with our AI providers — is in the Google User Data section of our Privacy Policy.
Ready to meet your AI agent?
Book a demo and we'll build a working agent on your real data — across WhatsApp, Instagram and your website. Live in days.