Dashboard
Conversations, customers and busy hours at a glance.
Dashboard is the first screen after you sign in. Pick a date range and everything on it is measured against the period before, so you can see what moved.
What it shows
- Total conversations — how many came in.
- Unique users — how many different people were behind them.
- Flow stage progression — how far customers get through your flow before it ends.
- Conversations over time — the trend across the range, with the previous period drawn behind it.
- Hourly activity — which hours of the day are busy.
Choose yesterday, the last 7, 30 or 90 days, or your own dates.
Open the related page when you need more detail:
- Executions — which flows and which steps ran
- Inbox — the conversations themselves
- Insights — what customers were asking about