Vivollo
Demo

Findings

Review unusual patterns Vivollo finds across conversations.

Findings shows notable patterns found automatically in conversation data.

The findings list, each one naming a change and the conversations behind it
Vivollo writes these without being asked; each one links to the conversations behind it.

Finding types

  • Rising: A topic, request, or label appears more often than before.
  • Falling: A topic, request, or label appears less often than before.
  • Connected: Two values appear together more often than expected.

Each finding includes the period, size of the change, and supporting numbers.

Review a finding

  1. Open the finding and check how large the change is.
  2. Continue in Explorer.
  3. Read the matching conversations.
  4. Decide whether to change a process, update a flow, or add knowledge.
  5. Dismiss expected or irrelevant findings to keep the list useful.

Vivollo checks for new patterns regularly and avoids repeatedly showing the same finding. A finding is a starting point, not a final explanation; verify the cause in the conversations before acting.